Our Policies
Our policies are designed to ensure transparency, safety, and trust for all users of the TrekGo platform.
Our Commitment to Transparency
We believe in being transparent about how our platform works, what we do with your data, and what you can expect from us. These policies outline our commitments to you and your responsibilities as a member of the TrekGo community.
Terms and Conditions
General terms governing your use of TrekGo services and platform
Privacy Policy
How we collect, use, and protect your personal information
Payments and Refunds
Payment methods, cancellation policies, and refund procedures
Guest Policies
Specific policies for trekkers using our platform
Trust and Safety
Guidelines to ensure safe and enjoyable trekking experiences
Policy Highlights
Data Protection
Your personal information is encrypted and protected with industry-standard security measures.
Safe Payments
All transactions are secure and processed through trusted payment gateways.
Verified Operators
All trek operators undergo rigorous verification to ensure safety and quality.
Fair Refunds
Clear and fair refund policies to protect your booking investments.
Questions About Our Policies?
If you have any questions about our policies or need clarification on any terms, our support team is here to help.